All new accessories and equipment are sold with full manufacturers warranty. Audiyo Inc does not offer any expressed or implied warranties beyond those stated herein from the manufacturer. We are not responsible for any consequiential or indirect damages incurred from improper use or handling (eg: static electricity, soldering, shorting, etc...) No warranties apply if the goods are in any way altered or modified after delivery by Audiyo Inc or its carriers.
It will be at the sole discretion of the manufacturer or distributor whether an item is to be repaired or replaced . The customer will be responsible for any shipping charges.
Can I return items I've purchased?
Yes, but there are some conditions. If it is a warranty issue please refer to the above note under "Warranty" for more information. Please continue below if it is not a warranty issue.
- Before sending anything back you must contact us via , email, or phone with the following information:
1. The Invoice
2. Description of your product
3. Reason for return
We will provide you with a Return Materials Authorization Number after this information is provided.
PLEASE NOTE: We cannot accept any product at our processing centre without this number. Product sent without an authorization number will be shipped back to the recipient.
- Items can be returned for full purchase value withing 15 days. After 15 days only a credit will be issued that can be applied to future orders.
- Products must be returned in original packaging else a repacking charge of 10% will apply. The cost of shipping is not refundable.
- Return shipping is the responsibility of the customer, and must be insured and traceable.
- It is the customer’s sole responsibility for untraceable and uninsured lost items.
Please allow 2-4 weeks for credit to be issued.